Welcome to Oben Software LTD (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your data when you visit our website https://obensoft.com/ (the “Site”) and purchase our digital products (software, license keys, subscriptions, and games).
By using our Site, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
When you visit our Site or make a purchase, we collect certain information to provide you with our services.
A. Personal Information
We collect information you provide directly to us when you place an order, create an account, or contact support. This includes:
Identity Data: First name, last name, and country/region.
Contact Data: Email address (crucial for delivering your digital license keys).
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
B. Payment Information
We do not store your full credit card details or crypto wallet private keys on our servers. All payment transactions are processed securely by third-party payment processors (such as Stripe, PayPal, or Cryptomus). These processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.
C. Technical Data
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include:
IP address
Browser and device characteristics
Operating system
Referring URLs
Information about how and when you use our Site
3. How We Use Your Information
We use the collected data for the following purposes:
Order Fulfillment: To process your payment and instantly deliver your digital products (license keys, download links) to your email address.
Customer Support: To verify your purchase and assist you with installation, activation, or technical issues.
Security & Fraud Prevention: To detect and prevent fraudulent transactions or unauthorized access.
Communication: To send you order confirmations, invoices, and important updates regarding your subscriptions or software expiration dates.
Marketing (Optional): If you have opted in, we may send you emails about new software releases, discounts, or special offers. You can unsubscribe at any time.
4. Digital Product Delivery
Since we sell exclusively virtual/digital products, we do not collect physical shipping addresses for the purpose of delivery. Your Email Address is the primary point of delivery. It is your responsibility to provide a valid and accessible email address to ensure you receive your license keys and download instructions.
5. Sharing Your Information
We do not sell, trade, or rent your personal identification information to others. We may share information with specific third parties only to facilitate our services:
Service Providers: We may use third-party companies to operate our business (e.g., email delivery services, hosting providers).
Payment Gateways: To process your payments securely.
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.
6. Cookies
We use cookies to enhance your experience on our Site. Cookies are small data files stored on your device.
Essential Cookies: Required for the operation of the checkout process and shopping cart.
Analytics Cookies: Help us understand how visitors interact with our website so we can improve the user experience.
You can choose to disable cookies through your browser settings, but please note that some parts of the Site (such as the shopping cart) may not function properly without them.
7. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to verify licenses, comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
The right to access the personal data we hold about you.
The right to request correction of inaccurate data.
The right to request deletion of your data (subject to legal retention requirements for transaction records).
The right to withdraw consent for marketing communications.
To exercise any of these rights, please contact us at the link below.
9. Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.
10. Contact Us
If you have questions or comments about this policy, or if you wish to exercise your rights, you may contact us at:
